You said we did – July 2023

We're listening to your feedback

You've been giving us your feedback on your care and treatment. You told us:

1. You asked that we be open 7 days a week
2. You asked us to look at our appointment system so people weren't called in when they weren't due for a review

We're listening and this is what we are doing:

1. We are open 6 days a week. We have a Saturday clinic at Gatley Surgery where you can book a HCA, Nurse and GP appointments to fit around your work schedule.
2. We have spent a significant amount of time working with Ardens to identify why this kept happening and we await the Ardens development team to create a solution and in the meantime we are spending much more time auditing the system before inviting patients for a review.

Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.

Download the July 2023 feedback poster