News

🌟 Patient Feedback Spotlight! 🌟 We’re over the moon to share some of the wonderful feedback our amazing team has received in July’s Patient Feedback Survey! Your kind words mean the world to us and motivate us to keep delivering the best care possible. 💙 🩺 Sarah: “Sarah was really great at making me feel…

Due to a national and Global IT issues, we have no access to the clinical system today. If you have an urgent problem, please ring. For all other queries, please call back later as we are unable to book appointments due to this.

In just a few words, please could you tell us why you made that choice? I felt very relaxed. The appointment was on time and professional Felt at ease with the whole appointment. The doctor seemed to know what he was talking about The doctor really looked into my problem Dr very helpful Didn’t have…

You Said We Did Poster

🌟 Patient Feedback Spotlight! 🌟 We’re thrilled to share some heartwarming feedback from our amazing patients, gathered from the May Friends and Family Surveys. Your kind words truly brighten our day and inspire us to continue providing exceptional care. Here’s a glimpse of what our patients had to say: 👩‍⚕️ Dr Slade: “Dr Slade was…

You probably know about the NHS App – you might even be using it. But have you turned on your notifications? Turning on your notifications means you’ll see any messages we send you immediately, rather than having to login to the app to see if we have sent you a message. Go to your device…

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🌟 We listened, we acted! 🌟 Your voices matter, and we’ve been hard at work incorporating your valuable feedback into our practice at Heald Green Health Centre. 🏥✨ Check out our April feedback poster attached below to see the positive changes inspired by YOU! 📋👂 Your input drives our commitment to providing top-notch care. 🚀💙…

Personal Shout outs to our Team: 📣 Patient Feedback Spotlight! 🌟 Let’s shine a light on the wonderful feedback our staff received from patients in April’s survey. Your kind words mean everything to us, and we’re thrilled to share them with our community: 👨‍⚕️ Dr. Ong: “Dr. Ong carefully explained my situation in my native…

Walking is one of the easiest ways to improve our health and stay connected to our community, helping us feel less lonely and isolated. Living Streets have put together 20 tips to help you fit 20 minutes of walking into your day. From inviting friends for a walk to taking a post-work stroll, how many…

Heald Green Health Centre is currently working with a research technology partner known as uMed. Their accredited platform enables us to provide you with research opportunities that are highly relevant to your health circumstances. Without the use of uMed’s technology we may not have the time to find and engage patients that meet the requirements…

World Autism Acceptance Week takes place from Tuesday 2 April. It aims to increase autism acceptance and awareness. There are lots of ideas on the National Autistic Society website to help with fundraising, such as doing your own 5k Spectrum Colour Walk. Find out more about how to raise vital funds and help create a…

Resources for Veterans, and Veteran Supporters

92% Positive Feedback 4% Neutral Feedback 5% Negative Feedback

OUR PERSONAL FAVOURITE! PERSONAL SHOUT OUTS IN OUR PATIENT FEEDBACK FROM FEBRUARY 2024 🌟 We’re thrilled to share some of the heartwarming feedback we received in February! 🌟 👩‍⚕️ Dr. Slade: “Dr. Slade is very focused and solved my problem, got right to the problem.” 👨‍⚕️ Ethan: “Ethan was very helpful, listened to me. The…

The NHS is encouraging anyone struggling with feelings of depression, or anxietysuch asexcessive worry, panic attacks, social anxiety, post-traumatic stress, or obsessions and compulsions,to seek help through NHS Talking Therapies services. These are effective, confidential and free treatments delivered by trained clinicians, online, on the phone, or in person. If you’re struggling with feelings of…

OUR PERSONAL FAVOURITE, PERSONAL SHOUT OUT FEEDBACK FROM OUR PATIENTS: 🌟👏 Highlighting our outstanding team members and the heartwarming feedback they’ve received in January 2024! 🌟 👩‍⚕️ Rebecca Hainsworth: “Rebecca was very helpful & very professional.” – A testament to her dedication and expertise in patient care! 🌟 👨‍⚕️ Dr. Ong: “Dr. Ong listened and…

In Stockport for any 12-16 year olds, if your child has had none or only 1 MMR vaccination you can contact School Aged Immunisation Service – immsteam@stockport.nhs.uk. Your child should receive the vaccination in school or catch up in clinic.

Dear Heald Green Health Centre Patients and Community, We are writing to share both bittersweet news and exciting developments at Heald Green Health Centre. After years of dedicated service, our Senior GP Partner, Dr Carmel Morris, has decided to retire in April. Her contributions to our practice have been immeasurable, and she will be greatly…

Op COURAGE provides specialist care and support for people who’ve served in the Armed Forces and are struggling with their mental health and wellbeing. Available across England, visit www.nhs.uk/opcourage for more information.

Dear Patients, We’ve heard you loud and clear! Your valuable feedback has been instrumental in shaping positive changes at Heald Green Health Centre. We’re excited to share that we’ve implemented several improvements based on your insightful suggestions. 👀 Attached to this post is a poster highlighting all the changes made to our practice, directly influenced…

At Heald Green Health Centre, we value each patient’s experience and feedback. Here’s a snapshot of the heart-warming comments we received from our incredible patients in December 2023: 📞 “Called for a telephone appointment and the doctor rang me back within 5 minutes to prescribe me with the medication I needed.” Your time is precious,…

Dear Valued Patients, We hope this letter finds you well. Your feedback is of utmost importance to us, and we extend our sincerest apologies for the experiences you encountered during your recent visits to our facility. Please allow us the opportunity to address the concerns raised: 1. Appointment Booking and Timeliness: “Booking system was long…

🌈 At Heald Green Health Centre, we’re incredibly proud of our dedicated team! Your heartwarming feedback from the December 2024 Friends and Family Survey truly brightens our days. Here are some standout moments we’d love to share: 👩‍⚕️ *Dr. Morris*: “Dr Morris very kindly fitted my mother’s pessary on a home visit because she is…

In just a few words, please could you tell us why you made that choice? Made sure I understood everything she was telling me and was all round great with me Very efficient rang me on time and looked my past history Called for a telephone appointment and the doctor rang me back within 5…

November 2023 Patient Survey Survey Results

We’re listening to your feedback You’ve been giving us your feedback on your care and treatment. You told us: 1. You asked that we be open 7 days a week. 2. You asked for more appointment times and more face to face appointments. 3. You asked us to improve access for patients. We’re listening and…

Eligible people are being urged to get their winter vaccinations for flu and COVID-19 as soon as possible for the best protection. The adult COVID and flu vaccination programmes have been brought forward following the emergence of a new COVID-19 variant. Eligible adults can book their COVID-19 vaccination now on the NHS App, on the…