Patient Feedback February 2024!

OUR PERSONAL FAVOURITE! PERSONAL SHOUT OUTS IN OUR PATIENT FEEDBACK FROM FEBRUARY 2024 ๐ŸŒŸ We’re thrilled to share some of the heartwarming feedback we received in February! ๐ŸŒŸ ๐Ÿ‘ฉโ€โš•๏ธ Dr. Slade: “Dr. Slade is very focused and solved my problem, got right to the problem.” ๐Ÿ‘จโ€โš•๏ธ Ethan: “Ethan was very helpful, listened to me. The…

NHS TALKING THERAPIES

The NHS is encouraging anyone struggling with feelings of depression, or anxietysuch asexcessive worry, panic attacks, social anxiety, post-traumatic stress, or obsessions and compulsions,to seek help through NHS Talking Therapies services. These are effective, confidential and free treatments delivered by trained clinicians, online, on the phone, or in person. If youโ€™re struggling with feelings of…

Patient Feedback From January 2024!

OUR PERSONAL FAVOURITE, PERSONAL SHOUT OUT FEEDBACK FROM OUR PATIENTS: ๐ŸŒŸ๐Ÿ‘ Highlighting our outstanding team members and the heartwarming feedback they’ve received in January 2024! ๐ŸŒŸ ๐Ÿ‘ฉโ€โš•๏ธ Rebecca Hainsworth: “Rebecca was very helpful & very professional.” – A testament to her dedication and expertise in patient care! ๐ŸŒŸ ๐Ÿ‘จโ€โš•๏ธ Dr. Ong: “Dr. Ong listened and…

2023 PATIENT, APPOINTMENT DATA REPORT

Please review our appointment data for the year 2023. Registered patients: 7,149 Total appointments: 47,480 Face to face appointments: 19,542 Telephone appointments: 24,975 DNA appointments: 857 Please ensure you cancel any appointment you cannot attend. We look forward to serving you in 2024!

Attention Veterans: Op COURAGE

Op COURAGE provides specialist care and support for people whoโ€™ve served in the Armed Forces and are struggling with their mental health and wellbeing. Available across England, visit www.nhs.uk/opcourage for more information.

๐Ÿ“ข๐Ÿ” *Your Suggestions, Our Improvements! ๐ŸŒŸ*

Dear Patients, We’ve heard you loud and clear! Your valuable feedback has been instrumental in shaping positive changes at Heald Green Health Centre. We’re excited to share that we’ve implemented several improvements based on your insightful suggestions. ๐Ÿ‘€ Attached to this post is a poster highlighting all the changes made to our practice, directly influenced…

๐ŸŒŸ๐Ÿ—ฃ *Celebrating Our Patients’ Voices! ๐ŸŒŸ*

At Heald Green Health Centre, we value each patient’s experience and feedback. Here’s a snapshot of the heart-warming comments we received from our incredible patients in December 2023: ๐Ÿ“ž “Called for a telephone appointment and the doctor rang me back within 5 minutes to prescribe me with the medication I needed.” Your time is precious,…

๐ŸŒŸ๐Ÿ—ฃ *Personal Shout-Outs from Our Patients in December to Our Amazing Team and Staff!*

๐ŸŒˆ At Heald Green Health Centre, we’re incredibly proud of our dedicated team! Your heartwarming feedback from the December 2024 Friends and Family Survey truly brightens our days. Here are some standout moments we’d love to share: ๐Ÿ‘ฉโ€โš•๏ธ *Dr. Morris*: โ€œDr Morris very kindly fitted my mother’s pessary on a home visit because she is…

December 2024 Patient Feedback

In just a few words, please could you tell us why you made that choice? Made sure I understood everything she was telling me and was all round great with me Very efficient rang me on time and looked my past history Called for a telephone appointment and the doctor rang me back within 5…