Please review our appointment data for the year 2023. Registered patients: 7,149 Total appointments: 47,480 Face to face appointments: 19,542 Telephone appointments: 24,975 DNA appointments: 857 Please ensure you cancel any appointment you cannot attend. We look forward to serving you in 2024!
Dear Heald Green Health Centre Patients and Community, We are writing to share both bittersweet news and exciting developments at Heald Green Health Centre. After years of dedicated service, our Senior GP Partner, Dr Carmel Morris, has decided to retire in April. Her contributions to our practice have been immeasurable, and she will be greatly…
Op COURAGE provides specialist care and support for people who’ve served in the Armed Forces and are struggling with their mental health and wellbeing. Available across England, visit www.nhs.uk/opcourage for more information.
Dear Patients, We’ve heard you loud and clear! Your valuable feedback has been instrumental in shaping positive changes at Heald Green Health Centre. We’re excited to share that we’ve implemented several improvements based on your insightful suggestions. 👀 Attached to this post is a poster highlighting all the changes made to our practice, directly influenced…
At Heald Green Health Centre, we value each patient’s experience and feedback. Here’s a snapshot of the heart-warming comments we received from our incredible patients in December 2023: 📞 “Called for a telephone appointment and the doctor rang me back within 5 minutes to prescribe me with the medication I needed.” Your time is precious,…
Dear Valued Patients, We hope this letter finds you well. Your feedback is of utmost importance to us, and we extend our sincerest apologies for the experiences you encountered during your recent visits to our facility. Please allow us the opportunity to address the concerns raised: 1. Appointment Booking and Timeliness: “Booking system was long…
🌈 At Heald Green Health Centre, we’re incredibly proud of our dedicated team! Your heartwarming feedback from the December 2024 Friends and Family Survey truly brightens our days. Here are some standout moments we’d love to share: 👩⚕️ *Dr. Morris*: “Dr Morris very kindly fitted my mother’s pessary on a home visit because she is…
In just a few words, please could you tell us why you made that choice? Made sure I understood everything she was telling me and was all round great with me Very efficient rang me on time and looked my past history Called for a telephone appointment and the doctor rang me back within 5…