Patient Feedback: In just a few words, please could you tell us why you made that choice? Helpful Very professional Caller 28 in the queue, spoke to the GP with query pulled muscle in chest. Asked to be seen to reassure all ok. Hoped for examination, blood pressure, pulse checked but instead referred to hospital….
We’re listening to your feedback You’ve been giving us your feedback on your care and treatment. You told us: 1. You asked that we be open 7 days a week. 2. You asked for more appointment times and more face to face appointments. 3. You asked us to improve access for patients. We’re listening and…
Eligible people are being urged to get their winter vaccinations for flu and COVID-19 as soon as possible for the best protection. The adult COVID and flu vaccination programmes have been brought forward following the emergence of a new COVID-19 variant. Eligible adults can book their COVID-19 vaccination now on the NHS App, on the…
Patient Survey Results for August 2023 Patient Feedback August 2023 In just a few words, please could you tell us why you made that choice? Because I was not seen or notified Gp took time to listen give contact number and reception staff very helpful too Local Very professional and reassuring advice On time, very…
Patient Survey Feedback for July 2023 via the Friends and Family Survey: In a few words, could you tell us why you made that choice? See patients… phone consultations are inadequate Answering the phone, time wait if I can get through at all! That would definitely improve your services. Keep to the times The long…
We’re listening to your feedback You’ve been giving us your feedback on your care and treatment. You told us: 1. You asked that we be open 7 days a week 2. You asked us to look at our appointment system so people weren’t called in when they weren’t due for a review We’re listening and…
Breast cancer is the most common type of cancer in the UK. It is important to check your breasts regularly and get to know these signs: • a new lump or area of thickened tissue in either breast that was not there before • a change in the size or shape of one or both…
📢 Attention Parents! 🧒👩👦 We have an important resource to share with you that can greatly assist in managing common childhood illnesses. Introducing the Symptom Checker for Kids, a valuable tool designed to help parents like you navigate through those challenging moments. 🌐 Website: Visit https://www.what0-18.nhs.uk/ to access the Symptom Checker. It’s a user-friendly website…
Patient Survey Feedback for June 2023 via the Friends and Family Survey: Positive Feedback Sampling: “Blood taken quite painlessly” “From booking in, the appointment was on time and the nurse was very professional” “Made to feel at ease” “As I feel that heald green Dr’s are very helpful so are the receptionists” “Appointment was on…
We’re listening to your feedback You’ve been giving us your feedback on your care and treatment. You told us: 1. You fed back that our phone message was too long. 2. You fed back that you would like more face to face appointments 3. You fed back that the appointment system was restrictive and needed…
In just a few words, please could you tell us why you made that choice? They were very helpful 6monthly blood test just routine Some appointments are very rushed and the medical staff treats you like conveyer built item. The nurse this morning was not rushed and talked through everything needed. Fully check up done…
We’re listening to your feedback You’ve been giving us your feedback on your care and treatment. You told us: 1. You fed back that you didn’t get a phone call from a GP when booked for a tele consult. 2. You fed back that referral times for physio were too long. 3. You fed back…
