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“SEEKING EXCELLENCE, CARING FOR PEOPLE”

The two GP Practices at Heald Green Health Centre are dynamic organisations seeking to provide the highest possible standard of current evidence-based Primary Care for our Patients in a professional and caring environment.

To fulfil these aims;




    • We devote our time and integrity to making a difference to the lives of our Patients and our colleagues.


    • All Partners and staff who work within our organisation are required to constantly update their relevant skills and knowledge.


    • At all times we will be honest and trustworthy with each other and with our patients. We will also respect the constant need for confidentiality.


    • All who work in the Health Centre are expected to have a sense of pride in being part of our teams and an unfailing duty to caring for our patients and for each other. Our approach should always be professional, while maintaining a courteous and friendly approach.


    • We are committed to working together positively with all who seek to deliver health care services in our locality. We will listen to the views of our patients to aid this process.


    • We seek to provide the most appropriate access to our care, free at the point of contact for all NHS contracted services.


    • We shall fully endorse equality and diversity and decisions about care shall at all times respect the individual beliefs and values of both the patient and the clinician, referring to colleagues for assistance if needed.

    • Working closely with our Landlord NHS Property Services, we will always strive to maintain a clean, healthy and welcoming environment in the Health Centre.

 
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